Cancelling Your Elux Order
Cancelling Your Elux Order At Elux, we understand that sometimes you may need to cancel an order. If you wish to cancel your Elux order, we are here to assist you every step of the way. Follow the steps outlined below to ensure a smooth and efficient Elux order cancellation process.
How to Cancelling Your Elux Order
To cancel your Elux Legend Nic Salts order, please contact our Elux customer service team as soon as possible. You can reach us by calling +44 1204 773195, where a customer service advisor will help you with the cancellation. Be sure to have your Elux order details ready to make the process as quick and easy as possible.
Our customer service team is available to answer any questions you may have about the cancellation process. Don’t hesitate to get in touch if you need assistance with your Elux cancellation.
Important Information Regarding Cancelling Your Elux Order Timing
Please note that our order collection process is time-sensitive. If you contact us to Cancelling Your your Elux order after 3pm (Monday to Thursday), we may not be able to cancel it. This is because all Elux orders are collected and processed at 3pm each day. If you call us after this time, your order will likely have already been prepared for dispatch, and we won’t be able to cancel it.
We highly recommend contacting us as soon as possible to ensure that we can successfully cancel your Elux order before it is shipped out.
What Happens if You Miss the Cancellation Window
If your Elux order has already been dispatched, you can still return it once you receive it, provided the product is unopened and in its original condition. We will assist you with the return process to ensure a smooth transaction. Please review our Elux Return Policy for more details on how to return your Elux products.
Why Timing Matters
At Elux, we strive to process all orders quickly to get your products to you as soon as possible. However, once the order has been collected, it is no longer possible to cancel. Please contact us immediately if you realize you need to cancel your Elux order.
For any further questions regarding the cancellation or return process, our Elux customer service team is always available to assist you please click here to contact us