Get in touch with us

Contact Us at Elux UK

At Elux UK, we’re here to ensure your shopping experience is as smooth and enjoyable as possible. Whether you have questions about our vaping products, need help with an order, or require assistance with a refund, Contact our friendly customer service team is ready to assist you.

At Elux UK, we are committed to providing the best customer service and support for all your vaping needs. Whether you’re looking for information about our e-liquids, need assistance with a vaping device, or have questions about your order, we are here to help. Our customer service team is available to ensure you have a seamless shopping experience. Below, you will find all the ways you can contact us.

Customer Service

+44 1204 773195

Need Help With Your Order?

Fill the Form below and one of our customer services advisors will get back to you.

Contact Us Form

We understand that getting the right information is important, and we’re committed to providing prompt, helpful support. Below, you’ll find all the ways to get in touch with us.

  • Product Inquiries: Looking for information on our e-liquids, vaping devices, or accessories? Our team is ready to provide details on product specifications, availability, and recommendations.

  • Order Assistance: If you need help with tracking an order, changing your order details, or need help with a return or exchange, we’re here to guide you through the process.

  • Technical Support: If you’re having trouble with your vaping devices or need troubleshooting advice, we can provide step-by-step support to ensure your products are working properly.

  • Age Verification Help: If you had trouble verifying your age during checkout or if you need assistance submitting your ID for age verification, don’t hesitate to contact us.

  • General Questions: Whether you have a general inquiry about our services or want to know more about our shipping policies, feel free to reach out. We’re happy to help!

Contact Methods

  • Customer Service Email: For quick assistance, send us an email at [email protected]. Our team aims to reply within 24-48 hours, depending on the volume of inquiries.

  • Phone Support: If you prefer speaking to someone directly, call us at +44 (0) 1234 567890 (Monday to Friday, 9 AM to 6 PM). We’ll be happy to assist with your questions or concerns.

  • Online Contact Form: Alternatively, you can fill out our Contact Form on this page, and one of our team members will get back to you as soon as possible.

Elux UK Office

Elux Europe Ltd
Unit H9 Adam Selfstore, 4 Higher Swan Lane
Bolton, BL3 3AQ

Phone +44 1204 773195
[email protected]

Why Choose Elux UK?

At Elux UK, customer satisfaction is our priority. We offer a wide range of premium vaping products and provide comprehensive support to ensure you are fully satisfied with your purchase. Whether you’re new to vaping or a seasoned user, our team is committed to helping you find the best products for your needs.

Thank you for choosing Elux UK—we look forward to assisting you!

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